Handling the Holiday Frenzy: Preparing for an Unprecedented Peak Online Shopping Season is an invitation-only virtual event featuring an expert panel and open room discussion.
This event is limited to 30 technology, engineering, and infrastructure leaders from the retail industry who will convene over three goals:
The holiday shopping season, irrefutably the most important sales period of the year, always follows months of careful planning. That planning has traditionally been driven by years of data and experience dealing with the challenges the industry has come to expect — seasonal staffing, supply chain pressure, and predictable web traffic spikes.
This year, we’re entering what’s predicted to be a pivotal holiday season, with record numbers of shoppers online, buying items that they would typically purchase in-store. The ability to provide and maintain a consistent digital customer experience is paramount, as customers today have little patience for anything but flawless performance. Complete control over digital infrastructure is critical to optimize the eCommerce experience, and IT and engineering teams should be planning for ‘Black Friday’ and ‘Cyber Monday’ by upping traffic capacities, running reliability tests, and establishing operational war rooms.
Thursday, October 22nd, 2020
12:00 pm – 1:30 pm EST
30 technology, engineering, and infrastructure leaders from the retail industry
12:00PM Attendees Enter Virtual Event & Welcome Remarks
12:05PM Video Networking in Breakout Rooms
12:15PM Panel Discussion
12:55PM Audience Q&A
1:10PM Breakout Networking Sessions
Attendees Enter Virtual Event & Welcome Remarks
Video Networking in Breakout Rooms
Breakout Networking Sessions
Business Development Institute (BDI) is an award-winning event marketing agency specializing in producing invitation-only, thought leadership driven, custom events on the most impactful topics. BDI’s programs create an interactive peer learning experience while providing a rare networking opportunity for like-minded leaders over a fine lunch.