Intelligent Automation

Building Process Excellence and Enterprise Agility

Thursday, August 13th
12:00 – 1:30 PM CST

Thursday, August 13th
12:00 – 1:30 PM CST


Rohit Nagpal
SVP & Global Head, Travel, Hospitality, and Retail Practice


Jake Gouge
Manager, Financial Services & RPA
FedEx Office
Ken Mertzel
Global Industry Leader,
Financial Services
Automation Anywhere
Radhakrishnan R
Head of Automation

About the Program

Intelligent Automation: Building Process Excellence and Enterprise Agility is an invitation-only, video-based virtual event limited to 30 operations, transformation, technology, and process excellence leaders from large enterprises in Texas. As a participant, you can expect to:

  • Hear our panelists’ and your peers’ experiences, challenges and success stories

  • Discuss and debate implementation best practices, the highest-returning automation opportunities, and industry trends
  • Learn from technology experts, industry veterans and influencers about strategies for successful implementation

About the Content

The global COVID19 crisis has pushed companies to innovate like never before. Enterprises who may have been slow to adopt automation technologies—such as Robotic Process Automation (RPA), machine learning (ML), and artificial intelligence (AI)—have begun leveraging them as a way to cut costs, provide faster service to customers, and revamp their operations for distributed workforce. As leaders, we owe it to our employees, our shareholders and our communities to determine how we can successfully transition to a new, post-pandemic normal.

Join us for this invitation-only panel and roundtable discussion to exchange insights on automation trends, successful use cases, and implementation best practices. Our goal is to walk away with actionable strategies on leveraging intelligent automation to enable higher levels of team focus on strategy, analysis, and creative problem-solving.

Discussion Topics

  • Selecting processes to realize the greatest benefits
  • Organizing automation programs to achieve success

  • Examining automation’s effects on operational efficiency, error rates, costs, and customer satisfaction

Event Details


Thursday, August 13th 


12:00 pm – 1:30 pm CST

Attendee Profile

30 operations, transformation, technology, and process excellence leaders


12:00PM     Attendees Enter Virtual Event & Welcome Remarks

12:05PM     Video Networking in Breakout Rooms

12:15PM     Panel Discussion

12:55PM     Audience Q&A

1:10PM        Breakout Networking Sessions


Attendees Enter Virtual Event & Welcome Remarks


Video Networking in Breakout Rooms


Panel Discussion


Audience Q&A


Breakout Networking Sessions


Automation Anywhere is a leader in Robotic Process Automation (RPA), the platform on which the world’s leading organizations build world-class Intelligent Digital Workforces. Automation Anywhere’s enterprise-grade platform uses software bots that work side by side with people to do much of the repetitive work in many industries. It combines sophisticated RPA, cognitive and embedded analytic technologies. More than 2,800 customer entities and 1,600 enterprise brands use this AI-enabled solution to manage and scale business processes faster, with near-zero error rates, while dramatically reducing operational costs. Automation Anywhere provides automation technology to leading financial services, insurance, healthcare, technology, manufacturing, telecom and logistics companies globally. For additional information, visit
Infogain logo - 2019 - PNG

Infogain is a Silicon Valley headquartered company with digital platform and software engineering expertise in the travel, retail, insurance, healthcare, and high technology industries. We accelerate design-led transformation and delivery of digital customer engagement systems and platforms. Infogain engineers business outcomes for Fortune 500 companies and digital natives using technologies such as cloud, microservices, robotic process automation, IoT, and artificial intelligence.

A ChrysCapital portfolio company, Infogain has offices in California, Washington, Texas, London, Dubai, India, and Singapore, with delivery centers in Austin, Kraków, New Delhi, Bangalore, Pune, and Mumbai.

Learn more at



Business Development Institute (BDI) is an award-winning event marketing agency specializing in producing invitation-only, thought leadership driven, custom events on the most impactful topics. BDI’s programs create an interactive peer learning experience while providing a rare networking opportunity for like-minded leaders over a fine lunch.

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