Emerging to The New Normal

Planning for the Post Pandemic World

Tuesday, June 16th
@ 12:00 - 1:30 pm CST

Tuesday, June 16th
@ 12:00 - 1:30 pm CST

About the Program

Emerging to the New Normal: Planning for the Post Pandemic World is an invitation-only, video-based virtual event for Risk & Compliance, Information Technology and eDiscovery leaders from enterprises across the United States, who will convene with three goals in mind:

  • Learn from insightful conversations led by our moderated panel
  • Participate in interactive breakout room video discussions
  • Build meaningful new connections with a group of like-minded peers

About the Content

The global pandemic has caused many companies to quickly adjust to the realities of a remote workforce. As businesses experience a dramatic shift in how they communicate and collaborate, and the rapid adoption of interactive, rich media tools such as Slack, Zoom, and Microsoft Teams, the requirements of risk and compliance continue to grow in complexity. Despite the challenges of managing data security, meeting industry regulations, and maintaining comprehensive communication archives, it is essential for organizations to embrace new communication channels in order to improve efficiency, implement innovative new strategies, and support collaborative efforts across the business.  While leaders in mobile, social, and collaboration technologies face demands for new policies and best practices in this evolving digital landscape, new solutions are also emerging to connect, integrate, and archive communications across the modern enterprise.

Discussion Topics

  • How to adjust policies now that tools such as Teams, WhatsApp/WeChat, Slack, and Zoom have become mission critical platforms
  • How to adjust to the new work from home reality and the shift for some to continue to work remotely post pandemic
  • The need for IT, Compliance and InfoSec to collaborate in assessing the risks of these new collaborative tools
  • What regulated firms should do regarding their policies on restricting access to features of their existing collaboration tools


Robert Cruz
Managing Director, Information Governance Practice


Jeffrey Mah
Chief Information Officer
Garrett Williams
Senior VP & Chief Compliance Officer
CNA Financial

Event Details


Tuesday, June 16th, 2020


12:00 pm – 1:30 pm CST

Attendee Profile

Risk & Compliance, Information Technology and eDiscovery leaders from enterprises across the United States


12:00PM     Attendees Enter Virtual Event & Welcome Remarks

12:05PM     Video Networking in Breakout Rooms

12:15PM     Panel Discussion

12:55PM     Audience Q&A

1:10PM       Breakout Networking Sessions


Attendees Enter Virtual Event

& Welcome Remarks



Video Networking in Breakout Rooms



Panel Discussion



Audience Q&A



Breakout Networking Sessions



Smarsh helps organizations get ahead – and stay ahead – of the risk within their electronic communications. With innovative capture, archiving and monitoring solutions that extend across the industry’s widest breadth of channels, customers can leverage the productivity benefits of email, social media, mobile/text messaging, instant messaging/collaboration, websites and voice while efficiently strengthening their compliance and e-discovery initiatives.  

A global client base, including the top 10 banks in the United States and the largest banks in Europe, Canada and Asia, manages billions of conversations each month with the Smarsh Connected Suite. Government agencies in 40 of the 50 U.S. states also rely on Smarsh to help meet their recordkeeping and e-discovery requirements. The company is headquartered in Portland, Ore. with nine offices worldwide, including locations in Silicon Valley, New York, London and Bangalore, India. For more information, visit www.smarsh.com.



Business Development Institute (BDI) is an award-winning event marketing agency specializing in producing invitation-only, thought leadership driven, custom events on the most impactful topics. BDI’s programs create an interactive peer learning experience while providing a rare networking opportunity for like-minded leaders over a fine lunch.