Real-Time Operations in a Remote Environment is an invitation-only, video-based virtual event limited to 30 senior technology and business operations leaders from the East region, convening with three goals in mind:
In the most digitally-reliant world we’ve seen yet, teams are under more pressure than ever to deliver consistent, exceptional digital experiences, with 81% of users unwilling to wait more than a minute before abandoning an application. The current COVID environment has heightened the risk major incidents pose to revenue and reputation, and IT teams are acting accordingly, responding up to 63% faster than they were 4 months ago, despite having to handle up to three times the number of incidents.
This ‘hyper-care’ mode, while effective short-term, means pulling resources from non-essential features and innovation projects just to keep the lights on, and can lead to both employee burnout and product stagnation. In order to make the necessary transformation of systems and culture to unleash the potential of their remote teams, today’s technology and operations leaders need to streamline the way they identify, contextualize, and prioritize incidents, collaboratively and remotely.
Thursday, June 11th, 2020
12:00 pm – 1:30 pm EST
30 senior technology and business operations leaders
12:00PM Attendees Enter Virtual Event & Welcome Remarks
12:05PM Video Networking in Breakout Rooms
12:15PM Panel Discussion
12:55PM Audience Q&A
1:10PM Breakout Networking Sessions
Attendees Enter Virtual Event
& Welcome Remarks
Video Networking in Breakout Rooms
Breakout Networking Sessions
Business Development Institute (BDI) is an award-winning event marketing agency specializing in producing invitation-only, thought leadership driven, custom events on the most impactful topics. BDI’s programs create an interactive peer learning experience while providing a rare networking opportunity for like-minded leaders over a fine lunch.