Intelligent Automation

Strategies for Streamlining Process Management

Wednesday, April 22nd | 12 – 2PM | @ One Market Restaurant in SF

Wednesday, April 22nd
12 – 2PM
@ One Market Restaurant in SF

About the Program

Leveraging Intelligent Automation is an invitation-only two hour lunch that will take place in a private room at the award winning One Market Restaurant in San Francisco. This event is limited to 30 automation, digital transformation, and robotic process automation leaders who will convene over three goals:

  • To learn actionable insights and strategies
  • To walk away with valuable new connections from our unique networking opportunity
  • To enjoy a fine lunch

About the Content

With rapid advancements in technology and growing competition, there’s increasing pressure for large organizations to adopt new technologies like Robotic Process Automation (RPA) and Intelligent Automation (IA) to digitize and transform operations to stay competitive. Yet, despite the hype and constant stream of chatter, many enterprises have struggled to fully maximize the benefits of automating their processes, primarily due to a lack of clear strategy and the resulting “random acts of automation” approach. Our expert panel and open room discussion will share lessons learned and proven strategies to maximize ROI from enterprise automation deployed at scale.

Discussion Topics

  • Case studies that lower costs and boost labor efficiency
  • Improving compliance with IA and RPA
  • Redeploying resources to higher value functions
  • Collaborating and intersecting across the enterprise to break down silos and get technology to work effectively


Cedwyn Bachman
Client Director


Vinod Paniker
Customer Office, Product Management
Prudential Financial
Laurie Shakur
Head of People

Event Details


Wednesday, April 22nd, 2020


12:00 pm – 2:00 pm


One Market Restaurant

One Market Street

San Francisco, CA 94105

Attendee Profile

30 automation, digital transformation, and robotic process automation leaders


12:00 PM – 12:30 PM

12:30 PM – 12:40 PM

12:40 PM – 1:45 PM

1:45 PM – 2:00 PM

12:00 PM – 12:30 PM

Reception, Meet & Greet

12:30 PM – 12:40 PM

Welcome Remarks and Lunch Begins

12:40 PM – 1:45 PM

Panel Discussion and Q&A with


1:45 PM – 2:00 PM

Interactive Roundtable Discussion

Reception, Meet & Greet

Welcome Remarks and Lunch Begins

Panel Discussion and Q&A with Attendees

Interactive Roundtable Discussion


Symphone logo 1 - Copy

Symphony, a SYKES company, is a professional services firm passionate about creating value for the world’s leading organizations by designing, delivering and managing digital business processes. As thought leaders, we have defined a proven methodology for strategic, at-scale deployment of Intelligent Automation (IA) solutions that drives results through true digital transformation. Symphony has been named an RPA Service leader by HfS Research for four consecutive years – including being ranked #1 in Delivery of Value for 2018. For more information, visit http://www.symphonyhq.com and follow the company on LinkedIn or Twitter.



Business Development Institute (BDI) is an award-winning event marketing agency specializing in producing invitation-only, thought leadership driven, custom events on the most impactful topics. BDI’s programs create an interactive peer learning experience while providing a rare networking opportunity for like-minded leaders over a fine lunch.