The Art of the Possible:

The Art of the Possible:

The Future of AI in the Digital Workforce

The Future of AI in the Digital Workforce

Tuesday, April 13th
Wednesday, April 14th
@ 1:00 – 2:30 PM EST

Tuesday, April 13th
Wednesday, April 14th

@ 1:00 – 2:30 PM EST

About the Program

The Art of the Possible: The Future of AI in the Digital Workforce is an invitation-only, video-based virtual event limited to automation and digital transformation leaders from the financial services and insurance industries who will convene with three goals in mind:

  • Gain actionable insights from conversations led by our expert moderated panel
  • Participate in interactive breakout room video discussions
  • Build meaningful new connections with a group of diverse thinkers
4.21.20 BDI copy

About the Content

What’s on the horizon for artificial intelligence in the digital workforce? As digital labor and smart workers become more commonplace in the financial services and insurance industries and the broader business world, it’s clear that AI capabilities are becoming an increasingly important aspect of digital transformation. Continuous improvements in sentiment analysis, cognitive capability, natural language processing (NLP), computer vision, machine learning, and quantitative modeling are expanding the application of automation use cases to far more sophisticated tasks than ever before. One such emerging use case involves call centers using NLP to create transcripts of customer calls, applying sentiment analysis to analyze these transcripts, and then using digital workers to forward selected recordings and their associated transcripts to a manager for quality assurance and training purposes.  

Such advances offer an exciting glimpse of where the AI-enabled digital workforce is headed and the many possibilities that await. Applying automation to increasingly complex use cases will free up human workers for higher-level initiatives and increase productivity significantly. Industry leaders who start participating in these trends now will be able to harness the possibilities and create customized AI solutions for their organization’s future needs and growth.

Join us to discuss how applications of AI are rapidly realizing previously out-of-reach capabilities to transform the workplaces of tomorrow.

Examples of New Innovations We’ll Discuss:

  • Using NLP for chatbot speech recognition and intent parsing in customer service
  • How insurance call centers can leverage digital workers for more personalized, expert interactions, and an improved customer experience
  • Implementing cognitive capability and machine learning to classify and send help desk tickets to the correct department
  • Employing robo-advisory services for portfolio management, where assets, risks, and opportunities are calculated using machine learning

Event Details

Date

Tuesday, April 13th, 2021
Wednesday, April 14th, 2021

Time

1:00 pm – 2:30 pm EST

Attendee Profile

Select group of automation and digital transformation leaders from the financial services and insurance industries

Agenda

1:00PM     Attendees Enter Virtual Event & Welcome Remarks

1:05PM     Video Networking in Breakout Rooms

1:15PM     Panel Discussion

1:55PM     Audience Q&A

2:10PM       Breakout Networking Sessions

1:00PM

Attendees Enter Virtual Event

& Welcome Remarks

1:05PM

Video Networking in Breakout Rooms

1:15PM

Panel Discussion

1:55PM

Audience Q&A

2:10PM

Breakout Networking Sessions

Reserve Your Spot Here

Sponsor

blue pris
Blue Prism’s vision is “A Digital Workforce for Every Enterprise.” The company’s purpose is to unleash the collaborative potential of humans so every enterprise can exceed business goals and drive meaningful growth. Available on-premises, in the cloud, hybrid, or as an integrated SaaS solution, Blue Prism’s Digital Workforce automates end-to-end processes that drive digital transformation. Visit www.blueprism.com to learn more or follow Blueprism on Twitter @blue_prism and on LinkedIn.

Organizer

BDILogoFinal

Business Development Institute (BDI) is an award-winning event marketing agency specializing in producing invitation-only, thought leadership driven, custom events on the most impactful topics. BDI’s programs create an interactive peer learning experience while providing a rare networking opportunity for like-minded leaders over a fine lunch.