Minimizing Downtime for a Seamless Customer Experience is an invitation-only, video-based virtual event limited to a select group of IT and ops leaders who will share insights and personal experiences with one another to create a rich networking experience for all. We will convene with three goals in mind:
The media and entertainment industry has evolved into a competitive landscape of streaming and subscription services hosted on branded digital platforms. In this environment, digital performance and customer experience become one and the same, and every second of service counts. Minimizing downtime, outages, and incidents is critical to preserving brand, reputation, and revenue.
The success of a modern publishing, content, or entertainment brand is directly dependent on the agility with which their IT organizations operate. By strategically adopting the right tools and processes, these departments are able to stay ahead of consumers’ growing expectations and deliver a fast, frictionless, personalized experience.
Join our panelists’ discussion of actionable best practices to lead teams that are agile enough to tackle the rapid and ongoing transformation required by today’s market.
Thursday, February 25th, 2021
12:00 pm – 1:30 pm PST
Select group of IT and ops leaders
12:00PM Attendees Enter Virtual Event & Welcome Remarks
12:05PM Video Networking in Breakout Rooms
12:15PM Panel Discussion
12:55PM Audience Q&A
1:10PM Breakout Networking Sessions
Attendees Enter Virtual Event & Welcome Remarks
Video Networking in Breakout Rooms
Breakout Networking Sessions
Business Development Institute (BDI) is an award-winning event marketing agency specializing in producing invitation-only, thought leadership driven, custom events on the most impactful topics. BDI’s programs create an interactive peer learning experience while providing a rare networking opportunity for like-minded leaders over a fine lunch.