End-to-End
Patient Engagement:
End-to-End
Patient Engagement:
Creating Customized, Consistent and Convenient Experiences
Creating Customized, Consistent and Convenient Experiences
Wednesday, July 28th
@ 12:00 – 1:30 PM CT
Wednesday, July 28th
@ 12:00 – 1:30 PM CT
Best practices for creating a seamless, end-to-end patient financial experience.
About the Program
End-to-End Patient Engagement: Creating Customized, Consistent and Convenient Experiences is an invitation-only, video-based virtual event limited to revenue cycle, finance, patient experience and satisfaction, consumerism, and patient access leaders at health systems across the country who will convene with three goals in mind:
- Gain actionable insights from conversations led by our expert moderated panel
- Participate in interactive breakout room video discussions
- Build meaningful new connections with a group of diverse thinkers
Agenda
12:00 PM
12:05 PM
12:15 PM
12:55 PM
1:10 PM
12:00 PM
Attendees Enter Virtual Event & Welcome Remarks
12:05 PM
Video Networking in Breakout Rooms
12:15 PM
Panel Discussion
12:55 PM
Audience Q&A
1:10 PM
Breakout Networking Sessions
Attendees Enter Virtual Event & Welcome Remarks
Video Networking in Breakout Rooms
Panel Discussion
Audience Q&A
Breakout Networking Sessions
Event Details
Date
Wednesday, July 28th, 2021
Time
12:00 PM – 1:30 PM CT
Attendee Profile
Select group of revenue cycle, finance, patient experience and satisfaction, consumerism, and patient access leaders at health systems across the country
About the Content
Today, the healthcare industry is under pressure to meet rising customer expectations carried over from other industries. To stay competitive, health systems need to customize the patient experience, provide transparent pricing, and offer a digital payment option. Digital-first patients value a tailored, accessible experience more than ever, and by offering a streamlined patient experience, healthcare organizations can successfully increase customer loyalty and payments...
Data-driven, real-time estimates through the use of technology and tools enable more personalized payment plans and provide billing flexibility based on a patient's unique financial situation. This is a true win-win for the patient and provider relationship, ultimately creating an all-around valuable experience that increases patient satisfaction and generates yield for health systems.
During our July 28th panel, we’ll host an interactive discussion on best practices for creating a seamless, end-to-end patient financial experience.
Discussion Topics
- Offering price transparency and estimates to empower patients to make more informed healthcare decisions
- Automating payment plan and patient engagement approaches to maximize staff efficiency and maintain consistency
- Focusing on the value of a patient financial experience to benefit both healthcare organizations and patients
- Increasing your Net Promoter Score and other patient-facing metrics
Reserve Your Spot Here
Sponsors
TransUnion Healthcare, a wholly owned subsidiary of TransUnion, makes trust possible throughout the healthcare ecosystem by helping organizations improve health and financial outcomes. Our clients leverage comprehensive data, accurate insights and industry expertise to engage healthcare consumers with confidence, make informed decisions on payments and reimbursement, and assess financial and socioeconomic risk to ensure program success. TransUnion Healthcare partners with over 1,850 healthcare organizations and 570,000 physicians. Collectively, we help our clients realize more than $1.2 billion annually in revenue. Learn more at transunionhealthcare.com.
Founded in 2010, VisitPay is the leader in patient financial engagement. The company’s third-generation cloud-based platform is used by the nation’s largest and most innovative health systems to deliver transparency, choice, and control to patients managing healthcare payments and transactions. Through VisitPay, patients can access a comprehensive accounting of their financial obligations, as well as critical health plan and healthcare information, via a health system-branded portal. VisitPay’s proprietary analytics tailor consistent and fully compliant financing options that meet the unique needs of patients and their families, creating a simplified billing experience that drives both higher payment rates and improved patient satisfaction scores. VisitPay’s investors include Norwest Venture Partners, Flare Capital Partners, Ascension Ventures and The Caprock Group. Learn more at www.visitpay.com.
Organizer
Business Development Institute (BDI) is an award-winning event marketing agency specializing in producing invitation-only, thought leadership driven, custom events on the most impactful topics. BDI’s programs create an interactive peer learning experience while providing a rare networking opportunity for like-minded leaders over a fine lunch.
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