We expect more from our banks now than ever before. Customer experience has evolved beyond customer service and extended into multi-channel interactions and next-gen self-service. More and more, financial institutions are being designed and built for the cloud by implementing smart banking technology. Continuous innovation and transformation are needed to stay competitive in the industry as smart banks become the norm. 

Taking a smart banking approach starts with implementing the right technology infrastructure, and then leveraging the ecosystem of partners connected through the cloud for future viability. Going forward, customized experiences that address customer’s most pressing needs will be a distinguishing factor for success.

Our conversation will focus on how driving rapid cloud adoption enables major banks to become smarter and better equipped to meet future customers’ needs.