At ThousandEyes’s recent virtual thought leadership event, Productivity in the Hybrid Workplace: Leveraging Cloud Networking To Support a Global Workforce, panelists in the IT, network, operations, and infrastructure space came together to share their thoughts on:
At ThousandEyes’s recent virtual thought leadership event, Productivity in the Hybrid Workplace: Leveraging Cloud Networking To Support a Global Workforce, panelists in the IT, network, operations, and infrastructure space came together to share their thoughts on:
The shift to the hybrid workforce is inevitable, and over the past 18 months, remote work
boosted productivity and cost savings for most companies. 75% of organizations now expect at
least 30% of their employees to work remotely. Going forward, organizatio
ns need agile cloud
networking to support workers wherever they are.
At
Productivity in the Hybrid Workplace: Leveraging Cloud Networking to Support a Global
Workforce
on August 26, the panel of experts discussed best practices for making hybrid
employee
s as digitally effective as possible post
-
cloud migration.
Keep reading our top event takeaways
to understand why
now
is the time to evaluate and
optimize your existing infrastructure.
1. Hybrid work poses more social than technological difficulties.
Sriram Ramanathan of Genpact thinks that the shift to a hybrid workforce has posed
more social than technological challenges for engineers and product developers.
Before the pandemic, employees were accustomed to rigid, in
-
person routines like their
morning
commute and coworker coffee breaks. Technologically, the shift to the hybrid
workforce has been fairly straightforward. Yet socially, engineers and product
developers have found it difficult to adapt. Doing so requires them to make a “mindset
change,” whic
h, Sriram argued, is no easy feat
2. Security is the biggest challenge of remote work.
IT teams now need to develop new security solutions to problems that were
inconceivable before the shift to remote or hybrid work. For instance, if an enterprise has
1
,000 employees working from home, that means there are 1,000 different log
-
in
locations. More log
-
in locations means more encrypted networks and VPN bandwidth,
which can increase the risk of security breaches
Now that VPN networks are so “bogged down,”
said
Sushil Motwani
of Oracle Health
Sciences, he feels that, “security has definitely been the biggest change” for the IT
industry in the last year and a half.
3. Visibility is more important than it’s ever been.
“One of the things that enterprises need
more than ever is visibility,” Sriram asserted.
Given how transient the hybrid workforce is, visibility is paramount. “The need to
measure and cater to the employee experience is more important than anything else.”
In practice, this means enterprises must
focus on measuring bandwidth and connectivity,
while developing a metric to identify interruptions before they occur.
4. The world is thinking about work in new ways.
Cloud migration and the shift to the hybrid workforce are two separate phenomena,
Sushil noted. Cloud migration has been around since 2014, whereas the shift to hybrid
began at the onset of the pandemic.
The post
-
cloud migration hybrid workforce has not
changed the way we work as much
as it has the way we
think
about work. “What has changed is the mindset of the people,”
said Sushil.
5. Productivity metrics remain unchanged.
The metrics that enterprises use to measure productivity have not changed, said
Sriram.
However, the data enterprises must apply their metrics to has changed significantly.
For instance, because employees are now working from more locations than ever
before, the number of endpoints has “exploded.” To accurately measure productivity,
enterprises must figure out how to apply their tried
-
and
-
true metrics to high scores of
endpoints
Want to learn more? Access the full event content by filling out the form at the top of this page.
ThousandEyes delivers visibility into digital experiences delivered over the Internet. The world’s largest companies rely on our platform, collective intelligence and smart monitoring agents to get a real-time map of how their customers and employees reach and experience critical apps and services across traditional, SD-WAN, Internet and cloud provider networks. ThousandEyes is used by some of the world’s largest and fastest growing brands, including 8 of the 10 top global software companies, 20 of the 25 top SaaS, 6 of the 7 top US banks, 80+ of the Fortune 500 and 150+ of the Global 2000. As of August 7, 2020, ThousandEyes is a part of Cisco.
To learn more, visit thousandeyes.com.
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