Insurance, Digital Collaboration and the New Normal

Beyond Video Conferencing

Thursday, June 25th
@ 12:00 – 1:30 PM CST

Thursday, June 25th
@ 12:00 – 1:30 PM CST

About the Program

Insurance, Digital Collaboration and the New Normal – Beyond Video Conferencing is an invitation-only, video-based virtual event limited to 40 senior business and technology leaders from enterprises in the insurance industry who will convene with three goals in mind:

  • Learn from insightful conversations led by our moderated panel
  • Participate in interactive break out room video discussions
  • Build meaningful new connections with a diverse group of thinkers

About the Content

In the past, Insurers have been able to get by on their ecosystems based on relationships and trust. Now 300-year-old operating foundations are threatened because business as usual is currently on hold and will be different in the new normal. Insurers are being forced to adopt digital working practices at speed, including work from home for their employees, while under operational pressure to serve their customers and protect their businesses for the future. Innovative Insuretech companies are aggressively going to market themselves while at the same time partnering with traditional insurers. Our panel will discuss the opportunities and challenges the insurance industry faces as we enter into the new normal.

Discussion Topics

  • Leading examples of collaboration between insurers and technology companies
  • Modernizing customer engagement beyond voice, video and email
  • Embracing big data, AI, ML to automate processes
  • Supporting remote work environments in the new normal
  • Specific collaboration use cases that are driving transformation such as digitizing applications, telehealth exams for life insurance, claims collaboration with insureds, and contactless electronic payments


James Maudslay
Global Head, Insurance



Bob O'Connell
Sales Director, Northeast Region
Neil Peterson
Managing Director , Enterprise Data Management, Technology
New York Life
Tony Russell
Chief Commercial Officer
Charles Taylor
Patrick Schmid
Vice President - RiskStream Collaborative
The Institutes

Event Details


Thursday, June 25th, 2020


12:00 pm – 1:30 pm CST

Attendee Profile

40 senior business and technology leaders from enterprises in the insurance industry


12:00PM     Attendees Enter Virtual Event & Welcome Remarks

12:05PM     Video Networking in Breakout Rooms

12:15PM     Panel Discussion

12:55PM     Audience Q&A

1:10PM       Breakout Networking Sessions


Attendees Enter Virtual Event &

Welcome Remarks



Video Networking in Breakout Rooms



Panel Discussion



Audience Q&A



Breakout Networking Sessions



Equinix, Inc. (Nasdaq: EQIX) connects the world’s leading businesses to their customers, employees and partners inside the most interconnected data centers. Equinix houses over 1,800+ network service providers; 2,900+ cloud service providers; 750+ content/digital media providers; and over 2,980+ enterprises – creating a global interconnection platform that physically and virtually interconnects its 200 data centers globally. Equinix enables customers to reach everywhere, interconnect everyone, and integrate everything, using an on-demand, dynamic, and scalable Interconnection Orientated Architecture ™. When customers choose Equinix as their digital business partner, the roadmap is simple: build here, and go anywhere. For additional information, please visit us at



Business Development Institute (BDI) is an award-winning event marketing agency specializing in producing invitation-only, thought leadership driven, custom events on the most impactful topics. BDI’s programs create an interactive peer learning experience while providing a rare networking opportunity for like-minded leaders over a fine lunch.