Loading Events

Event Recap: The Hidden Cost of Risk: Eliminating Security and Compliance Blind Spots

Minneapolis, MN | Noa | May 19th, 2026

Moderator & Panel

Matt Tverberg

Envoy

Manager, Enterprise Customer Success


LinkedIn

Thomas Hogan

Aleto, Inc.

Facilities Manager


LinkedIn

Jeffrey Beahen

Minnesota Twins

Senior Director Of Security


LinkedIn

Catherine Liu

U.S. Bank

Senior AI Risk Manager, VP


LinkedIn

Executive Summary

Enterprise risk, security, and operations leaders are facing a broader and more complex threat environment where physical security, cyber risk, compliance, crisis response, and AI governance increasingly overlap. The discussion highlighted that many organizations still operate with fragmented processes, unclear ownership, and manual controls that create blind spots during high-pressure events. Whether the issue is an AI-related risk, a physical security incident, a cyberattack, or a facilities disruption, the common challenge is the same: organizations need clearer escalation paths, stronger cross-functional coordination, and better evidence that controls are working.

A major theme was the importance of preparing for real-world failure, not just documenting policies. Leaders emphasized that plans often break down when teams have not practiced them under pressure, when decision-makers are not in the same room, or when communication channels fail. Physical penetration testing, emergency notification systems, incident response exercises, and cross-organization intelligence sharing were all positioned as practical ways to expose gaps before they become critical. The conversation reinforced that resilience depends on preparation, repetition, and accountability, not assumptions.

The discussion also showed how AI is creating new governance and data protection challenges. Organizations are still learning how to manage AI inventories, define ownership, prevent sensitive data leakage, and ensure employees understand what tools can and cannot do. At the same time, traditional security fundamentals still matter: access controls, audit trails, mobile device policies, vendor risk reviews, and operational checklists remain essential. The strongest organizations will be those that modernize without losing discipline around documentation, training, and clear chain-of-command decision-making.

Key Themes

  • Breaking down operational silos.
    Security gaps often emerge when teams understand their own function but lack visibility into upstream, downstream, or cross-functional risks.
  • Crisis response requires practice, not just planning.
    Emergency plans, escalation paths, and command structures must be tested regularly so teams know how to act during real incidents.
  • Physical and cyber risk are converging.
    Social engineering, phishing, visitor access, mobile devices, and facility security are increasingly connected parts of the same risk landscape.
  • Manual processes still create audit and accountability gaps.
    Spreadsheets, clipboards, and ad hoc tracking can work in limited cases, but they fail when organizations need real-time evidence, task ownership, or audit-ready documentation.
  • AI governance is becoming a security priority.
    AI inventories, data lineage, acceptable use, employee education, and vendor controls are becoming core requirements as AI adoption expands.

Actionable Takeaways for Enterprise Leaders

  • Build clear ownership into every risk process.
    Define who owns each risk, who escalates issues, who makes decisions, and who documents the outcome.
  • Create cross-functional incident command structures.
    Bring IT, cyber, physical security, legal, finance, operations, and executive leadership into a unified command model for major incidents.
  • Run realistic tabletop and physical penetration exercises.
    Test how employees respond to social engineering, building access attempts, power failures, emergency alerts, and coordinated cyber incidents.
  • Modernize high-risk manual workflows first.
    Prioritize digitizing processes where missing data, delayed follow-up, or weak evidence could create audit, safety, or compliance exposure.
  • Strengthen emergency notification redundancy.
    Use multiple communication channels such as text, phone, email, Slack, and emergency alert systems so employees receive critical messages even when one channel fails.
  • Define AI intake and inventory processes.
    Track AI use cases, owners, data sources, risk levels, and approval status before tools spread across the organization.
  • Train employees on AI and data handling basics.
    Make it clear what information can be entered into AI tools, what cannot, and why sensitive data exposure creates enterprise risk.
  • Review mobile device and BYOD policies.
    Ensure personal devices accessing company systems are governed by appropriate access controls, application management, and conditional access policies.
  • Audit vendor controls against real use cases.
    Do not rely only on generic SOC 2 reports. Map vendor controls to the specific data, workflow, and business process being supported.
  • Use after-action reviews to improve resilience.
    Treat every incident, test, and near miss as a source of operational learning, then update checklists, playbooks, and accountability models accordingly.

Sponsor

Envoy empowers over 16,000 workplaces and properties around the globe to redefine how their workplaces run. We connect people, spaces, and data in one seamlessly integrated workplace platform, providing a single solution to manage every aspect of any facility, anywhere. Companies of all sizes can deliver unrivaled employee and visitor experiences to optimize working together in-person. By capturing data and space usage across multiple sources, we help customers make informed workplace resourcing and investment decisions–all while supporting the requirements of operating a secure, safe and fully compliant workplace. We power the places where people work best together.